Salt Mobile
.avif)
We built a comprehensive mobile self-care app for Swiss telecom operator Salt. A native app that blends advanced security with outstanding accessibility, giving users full control over their services - from payments to plan and account management, all in one place.
Salt needed to give customers digital access to all services - and ease the load on their call center. But in Switzerland, that comes with a twist: strict accessibility standards and the highest expectations for data protection. We had to tick all the boxes - without compromising user experience.
We designed a native app for Android and iOS with security and inclusive design at its core. Customers can pay bills, view statements, change plans, and manage all their accounts - including fixed internet.
To meet Swiss legal requirements, we implemented advanced accessibility features: support for large fonts, intuitive scaling and interaction, and full optimization for screen readers with clear, structured content. And yes - the app passed a rigorous security audit with flying colors.
Customers now have a powerful mobile tool at their fingertips, reducing pressure on Salt’s call center. Thanks to our focus on privacy and accessibility, everyone can enjoy the app — no matter their individual needs.
Swift UI
Kotlin Compose
UX
UI
User testing
iOS apps
Android Apps
QA
Project Management
The challenge was to create an app that would meet strict Swiss accessibility standards while safely handling sensitive data.
The challenge was to create an app that would meet strict Swiss accessibility standards while safely handling sensitive data.
The solution provides customers with a complete mobile self-service in a few clicks and significantly lightens the call center.
The solution provides customers with a complete mobile self-service in a few clicks and significantly lightens the call center.
